FAQ
Questions we get asked.
If your question isn't here, write to us — a person answers.
What exactly is in the directory?
Company name, email address and phone number for Indian importers and exporters, compiled from published trade records. There are no shipment volumes, HS codes or analytics here — those live on SCM Insights.
Can I see the data before paying?
Yes. A free account shows a limited slice of the register with contact details masked and company names in full, so you can judge coverage for your sector before buying. Create one free.
I already have an SCM Insights account. Do I need a new one?
No. It is the same account — sign in here with the same email and password. You will need to sign in separately on each site (they are separate domains), but there is only ever one account and one password.
Does buying directory access here also unlock SCM Insights?
It unlocks whatever the plan you bought includes. A directory-only plan gives you the full register; the analytics side of SCM Insights needs a plan that covers it. Check the capability list on the pricing page before buying.
How do I pay, and is GST included?
Payments go through Razorpay in Indian Rupees — cards, UPI, and net banking. Displayed prices include 18% GST, and the breakdown is shown at checkout. Add your GSTIN in your account profile to receive a GST-compliant invoice for Input Tax Credit.
Can I export what I find?
Yes, on a paid plan. Export downloads the current page of results as a CSV you can open in Excel or import into your CRM. Export is disabled on the free preview, since masked details would export as asterisks.
How accurate is the data?
It is compiled from published filings, so it inherits their limitations — companies move, numbers get disconnected, and filings contain errors. We do not claim the register is exhaustive or error-free. Report a bad record to aashita@aashita.ai and we will correct it.
Can I get a refund?
Paid plans are non-refundable — that is what the free trial is for, so please use it to check coverage before you buy. The two exceptions are a duplicate charge, or a payment that never activated your plan; both are refunded in full. See the refund policy.
My company is listed. Can you remove it?
Yes. Email aashita@aashita.aifrom an address at your company's domain, or with something that establishes your connection to the business, and we will remove the record.
Can I resell the data or use it for bulk mailing?
No. Access is licensed for your own business outreach. Reselling, redistributing, bulk-harvesting or spamming breaches the Terms of Use and ends your access without a refund.